1. What we collect
- Account data: name, email, password (hashed), and profile details you provide (e.g., height, weight, goals, birth date).
- Logs you create: food logs, workout sessions, body-weight entries, habits, check-ins, notes, and messages with your coach.
- Photos you submit for features you invoke (e.g., meal photos, nutrition-label scans, form-check videos shared with your coach).
- Payment data: processed by Stripe (coach subscriptions) or by Apple (Niru Pro, bought in the iOS app, with RevenueCat managing subscription status); we receive subscription status and limited billing metadata, never full card numbers.
- Device and usage data: app version, device type, and technical logs used to keep the Service working, including crash and error reports (via Sentry) that carry technical details about the failure — never your food logs or messages.
- Step counts, where you enable automatic step tracking on your device.
- Location — only when you use restaurant search: your device sends your coordinates so we can find restaurants near you. Exact coordinates are used transiently for the lookup; we retain only an approximate area (about 1 km) for a short period to enforce fair-usage limits — pruned on a schedule and deleted with your account. Precise location is never shared with your coach.
- Apple Health data you authorize: if you enable it, we read your weight and step count from Apple Health to keep your progress current. Access is read-only: we never write to Apple Health. We read only the types you grant, and you can revoke access anytime in iOS Settings.
2. How we use it
- To run the Service: compute targets, estimates, and trends you ask for; sync your data between your devices and (if you have one) your coach.
- To process AI features you invoke: content you submit for estimation or drafting, and your recent logs and check-ins when your coach requests an AI summary of them, are processed by our AI provider, Anthropic, under an agreement limiting its use to providing the service. The Niru app asks before your first AI use, and you can turn AI features off anytime in Profile.
- To improve the Service, including maintaining verified nutrition databases. Improvements use aggregated or de-identified information wherever possible.
- To communicate with you about the Service (transactional email; marketing only with your consent, opt-out anytime).
- To meet legal obligations and enforce our Terms.
We do not sell your personal data. Ever. We do not use your data for third-party advertising.
3. Coach sharing — the model, plainly
If you connect with a coach on Niru:
- Your coach sees your work, not your life: logs, weight and trends, targets, adherence, workouts, steps, and check-ins you submit — the data coaching requires.
- Some data is opt-in and revocable where those features exist (for example, additional health metrics), and you can withdraw that sharing.
- Some data is never shared with coaches: your precise location, payment details, and private account information.
- Disconnecting from a coach ends their access to your ongoing data.
4. When we share data
Only with: service providers operating under contract for us (hosting, Stripe and Apple for payments, RevenueCat for subscription status, Sentry for crash reports, our AI provider, Anthropic, for features you invoke, email delivery); your coach, per Section 3; authorities, if required by law or to protect rights, safety, or the Service; and a successor entity in a merger or acquisition, under this policy's protections. No third-party ad networks receive your personal data.
5. Retention
We keep your data while your account is active. When you delete your account, personal data is deleted from production systems within 30 days and from backups on their rotation cycle, except records we must retain for legal, billing, or security purposes. De-identified data (which cannot be linked back to you) may be retained.
6. Your controls
- Access and export: export everything you've logged anytime from the app — a complete copy of your data, delivered as a download link by email. You can also ask us at support@getniru.com.
- Correction: edit your data in-app.
- Deletion: delete your account in-app or by request; Section 5 timelines apply.
- Marketing opt-out: unsubscribe link or in-app settings.
Depending on where you live, you may have additional rights (e.g., under state privacy laws); we will honor verified requests as required by law. We do not discriminate for exercising rights.
7. Security
Data is encrypted in transit; access is limited by role; payments are handled by Stripe (PCI-DSS). No system is perfectly secure — use a strong, unique password.
8. Children
The Service is for people 13 and older. We do not knowingly collect data from children under 13; if you believe we have, contact us and we will delete it. If you are under 18, use the Service with a parent or guardian's permission.
9. Where data is processed
The Service is operated from the United States. If you use it from elsewhere, your data is processed in the U.S.
10. Changes
We will post updates here and notify you of material changes in-app or by email.
11. Contact
Niru Labs LLC · 901 E 26th St, Houston, TX 77009 · support@getniru.com